[olug] Help desk software

Trent Melcher tmelcher at trilogytel.com
Thu Mar 27 15:05:05 UTC 2003


There is one out there called RT (request Tracker)   http://www.fsck.com

Looks fairly good for being free.

Trent

-----Original Message-----
From: olug-bounces at olug.org [mailto:olug-bounces at olug.org] On Behalf Of
PS
Sent: Thursday, March 27, 2003 6:46 AM
To: olug at olug.org
Subject: [olug] Help desk software

A few months back someone recommended a Linux-based help desk program.
For
the life of me I can not remember what that program was, and now I need
it.
I have searched through the list archive, but wasn't able to find the
thread.

If anyone has had experiance with helpdesk programs and has any
recommendations I would surely appreciate it.

Thanks,

Patrick Swartz


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