[olug] OT: point of control for mobile devices?

[Anthony Kava]

I'm a government drone, so I can't provide a private sector example, but here's our story for what it's worth:

* IT was the central point for all things mobile phone for a few years
* We didn't like being the middle-man between the user and carrier
* Now, each department head works with the carrier directly
* Life in IT is better (as good as it gets, eh?)
* IT handles connectivity to our systems, of course
* We are an Asterisk shop
* We have some remote IAX or SIP, mostly just IT personnel
* We have some extensions that forward to cell phone numbers from Asterisk
* We had the carrier disable voice mail on those mobile phones so we could handle that

Cheers,

-- 
Anthony Kava, CISSP, CISM, CEH, ACE
  IT Supervisor / Information Security Officer
    Pottawattamie County GIS/IT 
 
  "If you wish to make an apple pie from scratch,
      you must first invent the universe."
                                -- Carl Sagan, Cosmos

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-----Original Message-----
From: olug-bounces at olug.org [mailto:olug-bounces at olug.org] On Behalf Of Justin Reiners
Sent: Tuesday, 7 March, 2017 11:56
To: Rob Townley <Rob.Townley at gmail.com>; Omaha Linux User Group <olug at olug.org>
Subject: Re: [olug] OT: point of control for mobile devices?

We have SIP available to those who need it on their personal device. We do not have work provided devices so I cannot be of assistance either. We just BYOD and have very few security issues to worry about.


On Tue, Mar 7, 2017 at 11:39 AM, Rob Townley <rob.townley at gmail.com> wrote:

> We do not have work cellphones, so can not help directly.  However, I 
> wonder if GoogleFi will roll into GoogleApps MobileDeviceManagement.
> Someday, provisioning a user in LDAP  as a member of the SmartPhone 
> org may be all that is needed.
>
> I want to bring cellphones into asterisk SIP, so they can be an 
> extension of our phone system.  Does having a biz plan open up doors for this?
>
> On Feb 28, 2017 9:12 PM, "Justin Reiners" <justin at hotlinesinc.com> wrote:
>
> Which is why I pretty much do it now... Lol
>
> On Feb 28, 2017 9:09 PM, "Dave Thacker" <dthacker9 at gmail.com> wrote:
>
> > Craig,
> > We initially had the mobile device group managed by the network 
> > group, because of the complexities of the management platform (Mobile Iron).
> > Eventually we trained our lead desktop support person on the management
> > software, and made her the vendor contact.   That allowed us to have a
> > single point to provision and support an employee with their laptop,
> iPad,
> > and mobile phone.   The down side?   She transferred to IT security and
> get
> > we to start the process over again.
> >
> > Cheers!
> >
> > DT
> >
> > On Tue, Feb 28, 2017 at 4:36 PM, Craig Wolf <wolfout101 at gmail.com>
> wrote:
> >
> > > Question for you IT folks out there...who is the point of control 
> > > for
> > your
> > > mobile devices:
> > > Smart Phones, Feature Phones, and Tablets?
> > > Who is the primary contact with the wireless vendor?
> > > Who is responsible for getting them repaired/replaced when broken?
> > >
> > > Trying to help someone out here, as well as for my own knowledge.  
> > > I
> know
> > > how it works at my day job but that is because I just took it over 
> > > from someone who was not capable of doing the job.
> > >
> > > Thank you in advance!!
> > >
> > >
> > > Craig Wolf
> > > (402)990-3010
> > >
> > > Strengths: Activator, Relator, Adaptability, Learner, Achiever 
> > > _______________________________________________
> > > OLUG mailing list
> > > OLUG at olug.org
> > > https://lists.olug.org/mailman/listinfo/olug
> > >
> >
> >
> >
> > --
> > Dave Thacker
> > Omaha Mini Maker Faire Production Team SysAdmin, DBA, Postmaster, 
> > Maker, Odd Jobs _______________________________________________
> > OLUG mailing list
> > OLUG at olug.org
> > https://lists.olug.org/mailman/listinfo/olug
> >
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