No subject

good company like hp, dell, etc with a 3 year support warranty.... They have
national support contracts.  There is only so much a local store can do
about mfr's warranties so I would just go in evaluating and expecting
warranty service through an 800# and a locally dispatched rep from Unisys or
something.  I have not investigated some of these other mfgrs, but I would
be scared to buy a laptop off brand.  What if something goes wrong in 2
years, are you going to have to replace it/ trash it?

Daryl 

-----Original Message-----
From: olug-bounces at olug.org [mailto:olug-bounces at olug.org] On Behalf Of
Craig Wolf
Sent: Friday, January 26, 2007 9:38 AM
To: olug at olug.org
Subject: Re: [olug] Local purchase support experiences?

My customer's/myself have had nothing but piss poor experience's in dealing
with the Mart Computer warranties/staff.  I will never buy a computer
product there unless my life depends on it.....and even then I will have to
think twice.  I will pay more elsewhere just to not purchase there.
I used to work at Beast Buy and their warranties on computer equipment were
pretty good, just don't pay for the "in-home" warranty, it is a waste, most
of the time, as well as too expensive.  BB people are not on commission so
there is less push on you.  It covers normal wear and tear as well as acts
of God.  Downside...they will send warranty repairs to KC.  Has to be a
negative somewhere.
If Jay has anything, he will take good care of you!  No experience anywhere
else...

Asus builds quality equipment from what I have seen/used.  They ACTUALLY
have a new laptop DESIGNED for Vista...pretty cool!  They don't build entry
level laptops, so keep that in mind...

Best of Luck!

Craig Wolf
(402)990-3010


>>> "Daniel Linder" <dan at linder.org> 1/26/2007 >>>
Guys,

My sister is planning on purchasing a new laptop and would like to
purchase locally.  Her experience with the Furniture Marts extended
warranty on her TV has been extremely positive, so she's willing to look
to them for a laptop.

Has anyone heard of good or bad experiences with post-sale support of
laptops/computers at NFM or other local stores (CompUSA, BestBuy,
RebootTheUser, etc)?

On a related note, she came across an ASUS laptop (found at NewEgg.com for
one place).  Any experience with them?  I know their server motherboards
are top-notch, but do their laptops have the same quality?

Dan

- - - -
"Wait for that wisest of all counselors, time." -- Pericles
"I do not fear computers, I fear the lack of them." -- Isaac Asimov

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