[olug] Helpdesk question

[Jeff Hinrichs]

We are currently implementing osTicket with mods for our customer service
depts.  Helpdesk/job tracking can mean lots of things -- it really depends
on what you are after.  We liked osTicket because it was light as compared
to rt.


-Jeff


On Fri, Sep 11, 2009 at 3:24 PM, Curtis LaMasters <curtislamasters at gmail.com
> wrote:

> I'm not familar with Footprints however I've used
> http://www.osticket.com in the past.
>
> Curtis LaMasters
> http://www.curtis-lamasters.com
> http://www.builtnetworks.com
>
>
>
> On Fri, Sep 11, 2009 at 3:22 PM, Craig Wolf <CJWolf at mpsomaha.org> wrote:
> > Need some help guys...looking for open source/free helpdesk/job tracking
> software such as Footprints (Not Open Source) from Numara.  We had this
> discussion a while back...anyone find the old info?
> >
> > Any takers??
> >
> > TIA!!
> >
> >
> > Craig Wolf
> > Linux Server Support
> > Backups Administrator
> > Desktop/Network Specialist
> > Desk: (402)715-6283
> > Cell: (402)510-0301
> > _______________________________________________
> > OLUG mailing list
> > OLUG at olug.org
> > https://lists.olug.org/mailman/listinfo/olug
> >
> _______________________________________________
> OLUG mailing list
> OLUG at olug.org
> https://lists.olug.org/mailman/listinfo/olug
>