[olug] Cox Issues Was: Cox sucks

[Sam Tetherow]

Because people want to buy a speed rated plan, but providers cannot 
support that speed as dedicated bandwidth. They have to oversell in 
order to be profitable.

Most users don't come close to using 60GB download a month so it is a 
reasonable cap.

Most providers do not worry about the cap if the user is not seriously 
degrading the network. But if a user is seriously degrading the network, 
they have to have something in writing (a TOS or AUP) that will allow 
them to either charge the user an additional rate or allow them to 
terminate the contract.

While the more tech savvy customers would understand things like 95 
percentile billing or burstable connection rates. To 95% of residential 
customers they only get Xmpbs and the only thing they really get is the 
bigger the X the better the connection. It is just like when they buy a 
new computer, as long as the number before the GHz is big they are happy.

Sam Tetherow
Sandhills Wireless


Dan Clough wrote:
> Luke -Jr wrote:
>   
>> On Wednesday 18 July 2007 20:28, thelarsons3 at cox.net wrote:
>>   
>>     
>>> Also:  http://www.cox.com/policy/limitations.asp
>>>     
>>>       
>> wtf? Cox caps their "12mbit" transfer at effectively 200kbit (60 GB/mo)??
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>>   
>>     
> I've gone from slightly peeved to fully pissed off.  Why are they so 
> chicken as to proudly display "12Mbps!" on billboards, but they hide the 
> real truth in a page that only geeks (proud geeks) would read?
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