[olug] Web Based Help Desk Software

nealr neal at lists.rauhauser.net
Wed Nov 22 15:10:58 UTC 2006


  We've got two RT installations - software kicks ass. Of course, it 
first kicks the installer's ass ... very demanding thing to get going, 
at least on FreeBSD.



Ed Carlsen wrote:
> I am helping a small church with a in-house web site.
> I am looking for a Open Source (free)web based help desk application.
> We have Apache with PHP and MySQL.
> I would like something for users to enter tickets from a web
> page and multiple techs provide updates and status to the tickets.
> Any suggestions would be appreciated.
>
> Ed Carlsen
>
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