[olug] Web Based Help Desk Software

[Bill Brush]

We use Zentrack at work.  It's pretty much exactly what you've described.

Bill

On 11/21/06, Ed Carlsen <edcarlsen at cox.net> wrote:
> I am helping a small church with a in-house web site.
> I am looking for a Open Source (free)web based help desk application.
> We have Apache with PHP and MySQL.
> I would like something for users to enter tickets from a web
> page and multiple techs provide updates and status to the tickets.
> Any suggestions would be appreciated.
>