wiki? projects.. Re: [olug] Linux based Knowledge base

[Brian Wiese]

Ever consider just adding a wiki?
- might recommend DocuWiki: http://wiki.splitbrain.org
- http://wikka.jsnx.com, phpwiki, mediawiki (search engine not so good)

# Some actual Projects #
http://www.issue-tracker.com
http://entertrack.sourceforge.net/ - enterprise issue-tracker
http://www.stackworks.net/view.php/irm/ - Info Resource Manager, FAQ
... in use here: http://techsupp.neonramp.com/irm/
http://openit.dancoulter.com/drupal/ - notifications via email & Jabber!

http://projectbench.sourceforge.net/ - looks extensive, impressive
http://sourceforge.net/projects/itracker/ - ITracker, java based, demo broke
http://www.trackplus.de/ - tracking a whole team, maybe too much...

# knowledge base unknown, ticket/issue/bug tracking and resolution
http://roundup.sourceforge.net/ - looks slick+simple, anon/defined/admin
users
http://kennwhite.sourceforge.net/codetrack/ - for code, but looks good!
http://sourceforge.net/projects/bugin/ - beta, php/mysql
http://reqadm.sourceforge.net/ - request administrator, C++/perl scripts

> I am looking for a linux based Knowledge base software to replace our
> current Helpdesk/self-help system called Perfect Tracker.  I must not
> know what to search on because I cannot find anything when googling.
> Any and all help/ideas GREATLY appreciated!!
>
> Craig Wolf
> Linux Web Server Support
> Desktop/Network Specialist
> 402-894-6283
>
> _______________________________________________
> OLUG mailing list
> OLUG at olug.org
> http://lists.olug.org/mailman/listinfo/olug
>


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"What we do in life, echoes in eternity." -- Gladiator
http://brianwiese.net