[olug] Problem printing webbased Turbotax

[Bill Brush]

I had this problem last year.  I was using IE 5.5 and Win9x and I couldn't
get it to come up to print.  After chewing through the 1st line support at
Intuit I got to someone who had a brain and they didn't know either, but
they gave me some ideas.  Turns out with IE 5.5 I had to have client side
scripting support installed (I didn't) for it to work.

This year however I used Mozilla and had no problems, which surprised me.

Anyway there's something to check.

Bill



                                                                                                                 
                      Francis Geiger                                                                             
                      <hmcsret at cox.net>        To:       Omaha linux user group email <olug at olug.org>            
                      Sent by:                 cc:                                                               
                      olug-admin at olug.o        Subject:  [olug] Problem printing webbased Turbotax               
                      rg                                                                                         
                                                                                                                 
                                                                                                                 
                      03/08/03 07:52 PM                                                                          
                      Please respond to                                                                          
                      olug                                                                                       
                                                                                                                 
                                                                                                                 




I'm having a problem printing the web based TurboTax. They say I need
the adobi thing.  So I got on a web site that I know has pdf files and
uses adobi to print the files.  I down loaded a file and printed it with
out a single problem.  Then comes TurboTax, I tried to print their files
and the windows open up just fine.  I can see what I need to print,it
even gives me a window where the file is going.  But then nothing
happens and nothing is saved to the file. I must not have something
setup correctly.  Thanks for your help in advance  Grant


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