[olug] ASUS and Linux

[John Dickson]

FOR SALE  "ABACUS" barely used, runs like new.


Ben Dinger <ben at mac-geek.com> wrote ..
> Front-line techs can be beyond annoying with regards to any other OS *but*
> Windows.  For example, Qwest. 
> 
> Our offsite office recently was blessed with a 1536/896 Qwest DSL.  I chose
> Qwest.net as an ISP to take advantage of a special, after which I will
> switch it to our ISP of choice (Internet Nebraska).  Well, when the DSL
> was supposed to be "up" there was nothing.  Probably just an issue with
> the DSLAM, as it wasn't training at all.  
> 
> I call Qwest.  Long story short, I AM AN EDIOT and when they asked what
> kind of machine was plugged into it I said "well, currently only an OpenBSD
> box".  That prompted the tech to *damn near* hang up on me, and chide me.
> 
> Whoa boy did I ever let his boss have it. 
> 
> They insisted, *demanded* that the problem was the OpenBSD box.  Nevermind
> that I had no ADSL link, and that the ethernet network was fine (I could
> ping the switch from the Obsd box and vice versa), they *insisted* that
> I use a Windows box to run their retarded software to troubleshoot it.
> 
> Long story short, they had forgotten to plug the line into the correct
> port at the CO. 
> 
> Idiots. 
> 
> 
> 
> 
> 
> On Thu, Jul 15, 2004 at 01:19:49PM -0500, Jay Swackhamer wrote:
> > The issues in the article are more with the front-line tech support people
> > that you have to get past at most large companies to get anything done.
> > getting angry with them doesn't accomplish anything. You have to work
> > through them and build contacts past them.
> > 
> > The issue is more with the buggy VPD and the reseller. If a component
> has
> > is buggy it is the same whether it's Linux or windows. The reseller should
> > have acknowledged that and gone forward with either rejecting the board
> or
> > accepting the work-around.
> > 
> > I have six machines with Asus motherboards that are solid from a hardware
> > standpoint, continually run and not one machine is running Windows.
> > Including the new MythTV box hooked up to the TV at the store. I prefer
> > the reliability/performance/features of the Asus products.
> > 
> > The hold times of 20 minutes are small in comparison to
> > D-Link/Qwest/Others. It's a big-company syndrome.
> > 
> > The facts are that technically the products are good, and the reseller
> > should research compatibility if they are putting together machines that
> > are running Linux or any version of windows.
> > 
> > As a side note, I have put together fully-functional and stable Linux
> > Gaming machines based on the board that they mention........ And never
> had
> > to call Asus......
> > 
> > > This REALLY sucks!  You need to read this...
> > > http://www.mozillaquest.com/Linux04/Asus_Sucks_Story-01.html
> > >
> > > Guess I will have to lump ASUS and Logitech in the same boat until
> they
> > > get their heads out of their rear-end's and support quality OS's vs.
> > > industry blah.
> > >
> > >
> > > Craig Wolf
> > > Linux Web Server Support
> > > Desktop/Network Specialist
> > > 402-894-6283
> > >
> > > _______________________________________________
> > > OLUG mailing list
> > > OLUG at olug.org
> > > http://lists.olug.org/mailman/listinfo/olug
> > >
> > 
> > 
> > --
> > Jay Swackhamer
> > Reboot The User
> > 15791 West Dodge Road
> > Suite 135
> > Omaha, NE 68118
> > (402) 933-6449
> > (402) 933-6456 Fax
> > http://www.RebootTheUser.com
> > _______________________________________________
> > OLUG mailing list
> > OLUG at olug.org
> > http://lists.olug.org/mailman/listinfo/olug
> 
> -- 
> Ben Dinger
> ben at mac-geek.com
> "The Pope?  How many divisions has he got?" --Josef Stalin
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